Siente Tulum

People are friendly, activities can be booked at hotel, can rent bikes from hotel, breakfast was good, rooftop is beautiful. Close to archeological site and beaches.

The room was big, nice and clean. The rooftop area is really beautiful and we enjoyed a very good breakfast & lovely sunsets there. The staff was also nice and helpful.

Location was good, close to the entrance to the ruins but almost impossible to find the hotel . It is behind Cafe Mocambo, but we drove all round the area and hotel before we had to phone for help. It turned out that we were 10 metres from the entrance but the only sign outside is on the doormat!!! The rooftop pool very nice, with a view of the ruins. Breakfast was good. Comfortable bed and found a couple of chairs on the stairwell so that we could use the table.

The staff was extremely nice & friendly, they helped us with any issue we had. They were all very patient with us speaking a different language than them, & were never rude or displayed attitude. We got all inclusive where they provided 3 different meals each day, breakfast & dinner was buffet style & lunch was made to order. The bartender made amazing drinks & was also very helpful & friendly. The waitresses & cooks were all very nice & always kept a smile, while also constantly cleaning or providing things you need. There was also a restaurant outside the hotel that you get 20 percent off for staying at the hotel. The beach was a 15 minute walk, as well as the archeological zone. The hotel also helped us book excursions & had their own taxi service, making it easy to find transport somewhere. Overall, it was a great experience & I would definitely recommend to anyone & book here again.

The deal that I got on my king room was unbeatable, and ur also included 1 free experience of my choice. I unfortunately never got to doing my free experience, but getting the offer was a nice touch. But to me, the selling point was the staff. In the 5 nights we were there, we grew to learn the staff’s name and bonded with them well. Their sincerity, hospitality, and professionalism went above and beyond my expectations. We saw the same pleasant faces everyday, and I genuinely enjoyed interacting with each every one of them. I hope they knew how grateful I was.